Shipping and Delivery Policy
1. Shipment Scheduling:
At Hussinkey, we strive to accommodate our customers’ needs by offering flexible shipping options. Shipping schedules can be negotiated and confirmed via email or telephone to ensure alignment with your business requirements. We understand that timely delivery is crucial for your operations and will make every effort to agree on a shipment time that works best for you.
2. Shipping Confirmation and Tracking:
Once your order has been shipped, Hussinkey will provide you with a shipping confirmation email that includes tracking information. This allows you to monitor your order’s progress and plan accordingly. Should you have any questions about your shipment, our customer service team is available to provide assistance.
3. Force Majeure Delays:
Hussinkey is committed to delivering your orders on time; however, we recognize that unforeseen circumstances, such as natural disasters, severe weather conditions, strikes, or other disturbances, may sometimes prevent this. In the event of a delay caused by force majeure conditions, we will promptly notify you to discuss revised shipping timelines.
We are not liable for any delays that are out of our control, but we will work closely with you to minimize any inconvenience. In cases where the delay is extensive, you will have the option to modify or cancel your order. Hussinkey will ensure that any adjustments are handled with fairness and responsiveness to your needs.
4. Modifications to Delivery Schedule:
If you need to modify the delivery schedule after shipment confirmation, please contact us as soon as possible. We will make every effort to accommodate your request, depending on the status of the shipment and in accordance with our logistics partners’ policies.
5. Contact Information for Shipping Queries:
For any questions or concerns regarding shipping and delivery, please do not hesitate to contact our customer support team via email at [support@hussinkey.com] or by phone at [Phone Number]. We are here to assist you from Monday to Friday, 9 AM to 5 PM [Time Zone].